International: +1 514-393-8844
North America: 1-877-993-0100 | London (UK): +44 0207 1019 219
Email: sales@luxuryretreats.com
 
Italian Villas

Frequently Asked Questions about renting a villa

Questions:
Answers:
 
What is the minimum number of nights a home can be booked for? 7 to 14 nights, 14 in peak season. Some homes will accept 5 nights if it fits between pre-existing bookings. A few homes will, on occasion, accept 3 to 5 nights.
Why is a cash security deposit required rather than simply a credit card number? Guest are being entrusted with a private owner's home, art collections, and valuable personal belongings. A cash security deposit is a good faith gesture, reassuring that the home will be well cared for. All security deposits are held in our corporate Client Trust Account and returned 4 - 6 weeks after departure depending on telephone billings.
Why is a credit card guarantee required in addition to a cash security deposit? The credit card guarantee provides additional security for the home owner in the event of damages in excess of the security deposit. For example, if a BBQ burned a hole in a deck, or a guest walked through a sliding glass door, or other major damage.
Why do many homes not allow events such as weddings or receptions? Why do the homes that allow events charge extra for each event? Opening up a private home for an event entails having individuals on the property who are not named in the rental contract. We simply adhere to the wishes of our home owners: to either prohibit events entirely, or charge for them as they feel is appropriate. Our home owners report that while mishaps such as red wine or food being spilled are rare, they most frequently occur during events.
Why are our villas fabulous?   Each of our homes are selected for our Vacation Rental Program based the following criterias:
  1. Condition – age of property, maintenance practices, level of housekeeping proficiency, detailed cleanliness, grounds maintenance, equipment maintenance, and upkeep.
  2. Location and Views – Oceanfront, beachfront, oceanview, resort area or residential area, level of traffic, noise, privacy, neighbors, highways. Proximity to activities, dining, golf, tennis, beaches, hikes. Beauty and variety of views.
  3. Amenities – Number of bedrooms and baths, fans or air conditioning, if needed, pools, waterfalls, Jacuzzis, water features, fireplaces, media/TV/CD/VCR, fax, wet bars, poolside dining.
  4. Quality and Décor – This category is based upon such factors as cost of construction per square foot, quality of interior furnishings, art collection, textiles, type of bedding and linens, newness of towels and linens, down pillows or foam.
  5. Design – Is this a great home with good Feng Shui, well designed, well-lit, large enough bedrooms, spacious functional kitchen, gracious living and entertaining areas, good airflow? Does the home have outstanding architectural qualities, and does it provide an uplifting experience of a home in paradise?
 



Contact Us
International: +1 514-393-8844
North America: 1-877-993-0100
London (UK): +44 0207 1019 219
Email: sales@luxuryretreats.com

Luxury Retreats